How secure is your digitally transformed environment?

Craig Pitts, Global Information Security Architect Lead from Mondelez International conducted a roundtable discussion at the 2017 CIO Leaders Summit Australia on ‘Just how secure is your digitally transformed environment?’ Now that you’ve moved to a SaaS, PaaS or IaaS world and your systems are all ‘in the cloud’, just how resilient is your new environment?  Can you cope with a malware attack?  How about e-mining request?  Is your sensitive data still safe from breach?  Are you covered for privacy and export laws? All these questions and more were raised during this interesting round table that certainly left delegates thinking.

Craig has over 17 years experience at an enterprise level and has had broad exposure to a range of skills including Board and Executive management and interaction, IT and Information Privacy, Security, Identity, Project and Risk management, requirements gathering (business and technical), compliance with regulations, standards and risk managed profiles. Specialties: Snr IT Management and Executive interaction, diverse team management (national and international), local, regional and global delivery, Board and CxO engagement, IT Security, IT Projects, Project Management, Business management, Structured IT management, IT Controls frameworks.

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Turning big data into big information

Iain Hart, Head of Technology and HR Risk at Macquarie Group hosted a roundtable discussion at the 2017 CIO Leaders Summit Australia on ‘Turning big data into big information’. This roundtable provided for much discussion and provided many take aways such as: lots of data does not need to lead to lots of information; Often lots of data can lead us to that single, vital piece of information. What’s yours? Don’t let your pre-conceptions colour your analysis of the data; and ignore the information before you at your peril. Will only the open-minded will survive?

Iain is an experienced IT professional with a career spanning more than 20 years working across a range of industries, including banking and financial services, retail, and news and media. His passion lies in using technology to deliver quality, reliable service to clients and I’m focused on continuing to look for ways to drive improvements and efficiencies in the solutions we provide. He considers himself to be a motivated and dedicated member of the team, who works collaboratively with others across product, project and client service areas to provide strategic input on IT operations, helping to ensure we reach the best outcome for our clients and our business. Being an effective leader is a key part of his role and an ongoing focus for him, therefore he dedicates significant time to mentoring and coaching those within his team and beyond. Iain manages a large team of people, both locally and remotely, which has assisted him to develop effective communications skills that can adapt to each situation, finding ways to encourage a diverse group of staff. Ultimately, he believes in putting the client at the centre of what he does and that, to enable the company to learn and grow, understanding how an outcome is achieved is as important as the outcome itself.

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Leveraging cloud to stay competitive in the marketplace

The second panel discussion at the 2017 CIO Leaders Summit Australia focused on ‘Leveraging cloud to stay competitive in the marketplace’ and was moderated by John Brand, VP Advisor for Forrester Research who was joined by Bernard Wansink, Chief Information Officer at Schiavello Group, Ajay Bhatia, Group Chief Information Officer at Carsales.com and Ian Gibson, Chief Information Officer at SuperChoice.

Today the marketplace is constantly changing and the pressure to stay competitive is increasing at a rapid pace. One way to avoid falling behind is making the switch from on premise systems like Microsoft Dynamics to cloud-based solutions. Reaching growth and expansion goals means approaching them in new ways with modern technologies. In this session the panellists discussed the challenges businesses are faced with in today’s landscape along with the requirements around real time visibility to make decisions quicker and scalability.

Moderator:  

John Brand, VP Advisor, Forrester Research

Panellists:     

Bernard Wansink, Chief Information Officer, Schiavello Group

Ajay Bhatia, Group Chief Information Officer, Carsales.com

Ian Gibson, Chief Information Officer, SuperChoice

John serves CIOs with research that focuses on the enterprise adoption of new software and Internet technologies. With more than 25 years of experience in IT, he is widely regarded as one of the top Internet and IT industry analysts in Asia Pacific. He is regularly invited to speak at industry events and is often quoted in the press around the globe. John has extensive industry knowledge in financial services and the media and entertainment industries, as well as a broad range of commercial and noncommercial industries. He has produced world-leading research in the areas of enterprise content management, business intelligence, data center transformation, the impact on security by social computing, and many other technology- and business-related topics.

Bernard is Chief Information Officer at Schiavello Group and has developed and managed innovative ICT strategies for more than fifteen years. As CIO, Bernie is responsible for the strategic alignment and management of the Group’s ICT strategy with the corporate vision, with a focus on strategic planning and development, organisational restructuring, change management and delivery of value to organisational operations. Previously, Wansink was Chief Technology Officer at Schiavello Group. He holds an MBA in Technology Management, CPPD (AIPM), CRISC (ISACA) and PRINCE2 qualifications.

Ajay is currently the Chief Product & Information Officer of Carsales.com LTD (ASX TOP 100 company) and was a former Product and Technology Director at Fairfax Digital. Ajay is a Commercially focussed leader with technical thought leadership experience. In 2015 Ajay was awarded the Australian CIO of the year by CEO Magazine, while in 2013 the CIO magazine awarded Carsales/ him with the top innovation award. During his 5 year tenure at Fairfax Digital, Ajay held several technical and commercial leadership positions. He has over 16 years of experience in Technology. Ajay holds a Bachelors degree in Engineering from University of Technology, Sydney and a Masters in Management from the same University.

Ian is the Chief Information Officer and Responsible Officer for SuperChoice Services Pty Limited where he has been completely transforming the technology business. Prior to joining SuperChoice, Ian worked in senior executive and CIO roles including at Adaptra, CitiStreet, Link Market Services and the National Australia Bank. He also co-founded a boutique consulting firm and has worked with several technology start-ups. Ian was a Partner in Accenture’s Strategy practice where he focused on business and IT-enabled strategic and operational planning. His consulting work ranged across several industries, both locally and internationally, and for some of the largest clients in their respective industry. Ian is also a Non-Executive Director and Company Secretary focusing on technology start-ups and NFPs. Ian has a BSc (Computer Science & Mathematics) and an MBA from Melbourne Business School and is a Fellow of the Australian Institute of Company Directors. He is a regular speaker and has authored more than 43 publications including twice nominated for Thought Leadership awards.

   

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Adopting an agile approach in a regulatory environment

Graeme Dunn, Chief Information Officer at AHPRA conducted a workshop at the 2017 CIO Leaders Summit Australia on ‘Adopting an agile approach in a regulatory environment’. The workshop delivered key takeaways on areas such as: the Australian Health Practitioner Regulatory Agency (AHPRA) operates in the highly complex and sensitive area of healthcare regulation; undergoing a period of substantial organisational change; utilising agile methodology as an approach to implementing this change; and this is a journey reflecting on our early wins and learnings.

Graeme was Victorian CIO of the Year 2014 at the iAwards. This award is given to the CIO demonstrating the most substantial improvement in the performance of their organisation based on excellence in ICT leadership and innovation. Graeme is a versatile Senior IT professional with strong problem solving skills, broad range of IT experience covering IT strategy development, IT management, application development and Operations.

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Automation Transformation: Life in the Cloud

Ian Gibson, Chief Information Officer at SuperChoice spoke to delegates at the 2017 CIO Leaders Summit Australia on ‘Automation Transformation: Life in the Cloud’. SuperChoice is migrating all its applications to the public cloud using environment automation and based on a multi public cloud strategy.  Forrester research in 2016 indicated that less than 2% of Australian companies operate 100% in the cloud, much less for traditional corporate Financial Service organisations! And of these, few have a multi public cloud strategy or have attempted automation to such an extent.

Ian shared SuperChoice’s unique experience with multiple clouds and environment automation in a candid “warts and all” discussion covering: what’s worked and what hasn’t; what’s been surprising (there’s been a few) and different; how has it changed what we do and how we do it; and is it worth the effort.

Ian is the Chief Information Officer and Responsible Officer for SuperChoice Services Pty Limited where he has been completely transforming the technology business. Prior to joining SuperChoice, Ian worked in senior executive and CIO roles including at Adaptra, CitiStreet, Link Market Services and the National Australia Bank. He also co-founded a boutique consulting firm and has worked with several technology start-ups. Ian was a Partner in Accenture’s Strategy practice where he focused on business and IT-enabled strategic and operational planning. His consulting work ranged across several industries, both locally and internationally, and for some of the largest clients in their respective industry. Ian is also a Non-Executive Director and Company Secretary focusing on technology start-ups and NFPs. Ian has a BSc (Computer Science & Mathematics) and an MBA from Melbourne Business School and is a Fellow of the Australian Institute of Company Directors. He is a regular speaker and has authored more than 43 publications including twice nominated for Thought Leadership awards.

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What is it really and can a CIO deliver it?

International guest Mark Schwartz, Chief Information Officer from the US Citizenship and Immigration Services delivered a much anticipated keynote presentation at the 2017 CIO Leaders Summit Australia on ‘What is it really and can a CIO deliver it?’ This session raised some interesting points for discussion. Do we really understand what business value is? We all agree that Information technology can and should deliver business value. But the IT community – and in particular the agile community, which makes a point of organising all its efforts around the delivery of business value – has paid scant attention to what exactly business value means—and how to know whether or not you are delivering it. This problem becomes ever more critical as we push value delivery toward autonomous teams and away from requirements “tossed over the wall” by business stakeholders. An empowered team needs to understand its goal! The question has deep implications for CIOs, who are responsible to their companies for maximizing the business value of IT. But what exactly does that mean? Is it different in different types of business organizations? And as IT delivery shifts more and more to Agile, Lean, and DevOps approaches, how does that affect the CIO and the CIO’s toolkit for delivering business value?

Mark is an experienced, award-winning CIO, a change agent who has led organizations in creating innovative solutions to some of the toughest business challenges around. I am known for formulating and articulating powerful visions and using them to drive change in complex, matrixed, and sometimes rigid and bureaucratic environments. The author of a book on The Art of Business Value, Mark knows how to put technology to work to create competitive advantage, increase revenue, accomplish mission, and generate value. Mark also has experience as a CEO, with MBA degree from Wharton and Computer Science degree from Yale. Mark has been an IT leader in organizations small and large, public, private, and nonprofit. As the CIO at US Citizenship and Immigration Services, I support the processing of about 7 million applications for benefits each year, including requests for citizenship, permanent resident status, employment authorization, refugee status and other humanitarian assistance.

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Digital disruption

Joshua Bartlett, Southern Region Manager at OpenText hosted a roundtable discussion at the 2017 CIO Leaders Summit Australia on ‘Digital disruption’. We live in a time of unprecedented technological disruption. From wearable technology to the Internet of Things, and how Analytics plays a part, disruption is impacting every facet of the enterprise and changing the rules of business. It’s no longer enough to just adopt and adapt. You have to disrupt. With information at the heart of this digital and technology disruption, organisations need strategies to drive their transformation to a digital enterprise. OpenText highlighted the full story on how their transformative new technology could help your company simplify processes, accelerate business and soar above the competition.

Joshua is member of the Enterprise Sales Business Unit at OpenText™ Corporation (NASDAQ: OTEX, TSX: OTC). OpenText’s Enterprise Information Management solutions unite people, processes and content, helping organisations empower their business users, control costs & risk to enable an agile digital enterprise. Josh brings over a decade’s worth of experience in the enterprise information management space having worked with organisations across a variety of industry verticals ranging from Public Sector through to Energy, Oil and Gas to help them realise their digital objectives. In 2014 Josh was engaged to lead the New Zealand operation for OpenText and was responsible for setting the strategy, leading the sales & marketing efforts and delivering successful business outcomes for the New Zealand Government under the Enterprise Content Management as a Service Common Capability agreement. Josh takes an outcome based approach with his clients’ recognising the challenges the information worker faces in today’s increasingly complex digital work environment, providing them with industry expertise at both an operational and organisational level with the primary objective of helping clients’ maximise the benefits of a holistic enterprise information management strategy.

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Creating a human-machine partnership to run your business better

Bish Rath, SVP and Head of ITO & Digital Business at HCL Technologies hosted a roundtable discussion at the 2017 CIO Leaders Summit Australia on ‘Automation & AI: Creating a human-machine partnership to run your business better’. Automation and AI has helped empower humans to do higher-order, high-complexity tasks better in infrastructure, applications, business processes and engineering. This discussion allowed delegates to learn from Bish Rath, SVP and Head of ITO and Digital business at HCL Technologies, who is a renowned industry thought leader and an active industry practitioner. Bish has worked as a consulting practice leader and consultant for several G2000 companies and provided consulting and advisory services in the areas of organisation change management, operating models, IT integration for M&A entities, Strategic IT sourcing, multi-channel strategy for retail, financial services, manufacturing and the utilities industries.

Bish has over 20 years’ experience in business management (P&L), sales management across large scale outsourcing, transformation consulting and systems integration. He has set up new business units, managed $200 Million/year services business end-to-end and delivered year-on-year growth and EBITDA target. Bish has managed multi-country business operations; managed large scale IT outsourcing engagements; and managed IT consulting and application services business unit for global leaders. He has received a Bachelors in Engineering and MBA degrees and his specialties include: experience in full spectrum of IT business, diverse geo experience,
large deal strategy and competitive win back, cost take out and performance improvement,
and global delivery.

 

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Does your hygiene stink?

Brenton Harley, Director of Technical Account Management at Tanium hosted a workshop at the 2017 CIO Leaders Summit Australia on ‘Does your hygiene stink?’ Cyber Security is hot and customers are bombarded with trending terms like APT, AI, Ransomware & Kill Chain. But more than 90% of breaches aren’t the result of skilled adversaries using well crafted malware, they’re less advanced and often times a simple update or patch could have prevented them. The basics really matter and it starts with visibility. You can’t manage or secure what you don’t know about and unfortunately the tools you depend on lack the speed and scale to help you improve your IT hygiene. Tanium was created to solve this problem and today we’re relied upon by hundreds of the worlds largest and most valuable companies. Brenton delivered a live demonstration and interactive presentation on where your greatest threats really lie and learn how Tanium can help you identify and close gaps you probably don’t even realise you’ve got.

Brenton is a Director of Technical Account Management Asia South/ANZ and is responsible for the technical Pre & Post sales for the Asia South/ANZ region. He manages a small team of technical experts focused on delivering exceptional customer results. Tanium delivers 15 second visibility and control to the endpoint, across a diverse range of operating system platforms. From Linux, Solaris, Mac, Windows and AIX, Tanium is enabling both IT Operations and Security teams to gain the upper hand at both speed and scale.

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Driving application and business performance with Business IQ

Mykhaylo Shaforostov, APAC CTO/Director of Sales Engineering at AppDynamics, hosted a workshop at the 2017 CIO Leaders Summit Australia on ‘Driving application and business performance with Business IQ.’ This workshop covered topics such as monitoring your business in real-time and optimising customer experience with a single platform that builds the bridge between business and IT; connecting application performance and business outcomes to transition IT from servicing the business, to driving it; increasing business velocity and buildingstrong customer loyalty; breaking silos and creating a common language between IT and the business; and seeing business results in real-time—really.

Mykhaylo is an individual contributor, mentor and leader in the area of Application Performance Management and Analytics and holds the role of APAC CTO/Director of Sales Engineering at AppDynamics.  He joined the New York AppDynamics team in January 2013 to help expand into the Financial Services, Insurance and Telecommunication verticals. Mykhaylo currently resides in Singapore and is responsible for the APAC Sales Engineering team and product evangelism.

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